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We at Kirby Allison are proud to present our newest service in our catalog, the KAHP Shoe Care and Shine Service. There are now multiple levels and services available to make your shoes look better than new! Using only the highest-grade products from Kirbyallison.com your shoes will not only be well shined but also well-conditioned.
The High Shine service starts with a thorough brushing to remove any dust. We then use the most appropriate Saphir Pommadier Cream Polish to reinvigorate the color and provide a light glow. We then finish with a high wax shine to your desired level of finish. The heals and edges will also be cared for.
Steps for purchasing one of our shine or cleaning services.
1. Purchase the service through the website. This is how we describe the differences in the services:
The High Shine Service is for shoes in relatively good condition already. The High Shine service does not include a cleaning beyond a thorough brushing and a wipe down with a damp cloth.
The Presidential Shine Service is for shoes that are also in need of deep cleaning, conditioning, or have more wear, scuffing, or other issues. See other listing for a full description of the service.
The Presidential Suede Cleaning is for suede or nubuck shoes.
PLEASE NOTE: For all Shine/Cleaning Services we kindly ask that you send in pictures of the shoes to customerservice@kirbyallison.com (Attention: Shoe Shine Services) prior to purchasing the service so that we may determine what level of service is best for your needs. We have had instances of shoes needing much more work than what traditionally comes with the services, consequently requiring much more time to be finished. For this reason, we have added two price levels to notate if your shoes are going to require a much higher level of effort to get them restored.
Other Options
Shine Level – After talking with many different clients, we understand that not everyone likes a very high mirror shine. With this option, you can select how shiny your shoes will be.
Pre-Paid FedEx Label – If you would like us to send you a pre-made FedEx label for you to use when sending your shoes to us, please select that option (please note the additional fee). If not, we will email you our mailing address. Please feel free to use the shipping provider you prefer. The shipping charge at checkout is for when we send the shoes back to you.
Replace Shoelaces – If you would like your shoelaces replaced with Kirby Allison Wellington shoelaces, please select this option. If this is not selected your shoelaces will not be replaced.
2. Within 24-48 hours Monday-Friday you will receive either shipping instructions or a shipping label depending on which you selected.
3. Box up your shoes and send them to us. We recommend wrapping your shoes in bubble wrap or heavy paper to keep them protected in transit. If you have shoe bags, we do recommend sending them in the shoe bags.
4. Once received, we will get to work on your shoes, typically your shoes will spend 10-14 days with us and then will be sent back. If for some reason there is a delay, we will notify you.
*Please note, turnaround times are only estimates and can vary based on demand and level of attention needed for each pair of shoes.
5. When your shoes are complete, we will send you before and after pictures as well as the return tracking number.
6. Once you receive your shoes, let us know what you think! We love feedback as it helps us continue to improve. You can also leave a review about what you think of our shoe care services directly on the site.
7. If there are questions that you would still like answered, please email customerservice@kirbyallison.com Attention: Shoe Shine Services.
We look forward to shining your shoes!
Although Kirby Allison travels the world to source product and film videos, we are based here in Dallas, Texas. Our warehouse is open to the public. Feel free to stop by anytime to pick up an order, chat with Kirby Allison, or ask any shoe care questions.
